How to Change/Update Your Profile Name and Email Address

Update your Email Address

1) Click on your name and select "Profile".

2) Click on the Email field and update the email address.

Be sure to click the checkbox next to your entry to save your information.

3) Verify the new email address.

You will receive the following notification. If you do not validate the new email address within 1 hour, it will revert back to the original email address. 

Update your Name

1) Click on your name and select "Profile".

2) Click on the fields next to 'Name' to update each field. 

Be sure to click the checkbox next to your entry to save your information.

 You have updated your profile information.

Additional Notes:

With ever-changing email and spam policies, you may notice a decline in your email engagement. The best course of action you can take is to get a custom email domain. Once you have obtained your custom domain, go through the steps above to update your LionDesk profile. 

Click here to learn how to get a custom domain.

Click here to get more tips on how to avoid the spam box. 

If at any point you get stuck, we're here to help via:
Phone [phone], Email [e-mail], and LiveChat Mon-Fri 7am - 5pm