Text messages are a great way to stay top of mind with your contacts. Text messages have an open rate of 98%, which is far greater than traditional emails that have an open rate of ~20%. Better yet, you are able to send images and GIFs via text. Make the most of your LionDesk account and start texting your contacts.
Note: Make sure your images are the correct file type. LionDesk can send image files that are 5 MB max and are saved as either PNG, JPEG, or GIF.
Send Image Via Text
1) In the upper right, search for your contact.
2) In the contact record, click on the text icon
3) In the text slide-in screen, click on Insert Image
4) Add your image and click on Save.
Note: You will see Image Hyperlink in the pop-up window. Image Hyperlink is not compatible with text messages.
If you are uploading an image from your computer:
Drag and drop your image from your computer or click on the cloud icon to select.
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If you are uploading an image from the web:
Copy and paste the URL in the section provided below.
Note: You must capture the image URL from the original web source.
If you search for an image using Google, or another search engine, you must click on the image to visit the website. Once on the website, you can right-click on the image and COPY the link address. PASTE the link address in the URL section. If you skip this step, your text will be sent as a web code instead of an image.
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5) Complete your text message and click on Send.
Note: If you write a message along with the image, the message will always appear below the image.
Done!
Note: Images sent via text, including GIF, will deduct from your standard text credits.
If at any point you get stuck, we're here to help via:
Phone 760-501-8582, Email support@liondesk.com, and LiveChat Mon-Fri 7am - 5pm PT